Getting Help

If you experience problems or have questions regarding any part of the annual reporting process, call your STRS Ohio employer advisor toll-free at 888‑535‑4050. Working hours are Monday through Friday, 8 a.m.–4:30 p.m.

If you experience technical problems or have questions regarding submission procedures, call the STRS Ohio Service Desk at 614‑227‑8633. Working hours are Monday through Friday, 8 a.m.–5 p.m. If you receive voice mail, please leave a message and an STRS Ohio representative will return your call no later than the next workday.